Company: OUTsurance
Programme: OSS Hastings Learnership
Duration: 18 Months (Fixed-term learnership agreement, not a permanent contract)
Location: Centurion, Gauteng
Monthly Stipend: R9,000
Sector: INSETA funded
Role Type: FAIS Non-Financial Advice Giving Role (Call Centre / Customer Service focus)
Minimum Requirements
Education: Matric / Grade 12 certificate.
Skills: Computer literate (basic knowledge of MS Office).
Experience: No prior work experience is required.
INSETA Eligibility Criteria
Must be a South African citizen.
Must be between 18 and 35 years old.
Must have been unemployed for at least the last 6 months.
Must not have previously participated in any INSETA-funded learnership.
Working Hours & Schedule
The role operates on a rotational roster shift system servicing international or extended hours environments (often supporting UK operations):
Friday to Monday: 9-hour shifts.
Saturdays: 8-hour shifts.
Sundays: 5-hour shifts.
Time Off: 2 weekdays off (typically Tuesday, Wednesday, or Thursday).
Training: 1 weekday per week is dedicated entirely to on-site full qualification training.
Public Holidays: You may be required to work South African public holidays if scheduled (unless it aligns with a UK public holiday closing).
Key Competencies Looked For
Strong interpersonal and relationship-building skills.
Professional communication and engagement.
Ability to multitask, handle stress, and adapt to fast changes.
High self-motivation and a strong willingness to learn.
Documents to Prepare for Application
Updated CV
Certified copy of your South African ID
Certified copy of your Matric certificate
Any relevant computer literacy or training certificates
How to Apply
Applications are processed online through OUTsurance’s official career portals (such as SmartRecruiters). There is no specified closing date, but candidates are encouraged to apply as early as possible before slots fill up.
Interested applicants should apply online through the official OUTsurance SmartRecruiters job listing
