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Shop Assistant Position at Toys R Us

 


Shop Assistant Position at Toys R Us and Babies R Us, Ballito Junction

Overview

 Toys R Us and Babies R Us South Africa, renowned as the “World’s Greatest Toy Stores,” are seeking a dedicated and enthusiastic Shop Assistant for their Ballito Junction location in Dolphin Coast, KwaZulu-Natal.

As a permanent position within this vibrant and dynamic retail environment, this role offers the chance to become an integral part of a globally recognized brand that brings joy and wonder to customers of all ages.

Company Background


Toys R Us and Babies R Us are celebrated international retail giants with a rich history of delivering exceptional shopping experiences. With over 60 stores across South Africa and a presence in Namibia, Botswana, and Zambia, the brands have established themselves as leaders in the toy and baby product market. The newly launched online store further extends their reach, offering a wide range of products designed to cater to the diverse needs of their clientele.

Role and Responsibilities

Job Purpose: The primary objective of the Shop Assistant is to maximize sales through exemplary customer service, ensuring that each customer interaction is memorable and impactful.

Key Responsibilities:

  • Deliver outstanding customer service, aiming to provide a “WOW” experience for every shopper.
  • Address individual customer needs, offering personalized advice and assistance.
  • Provide prompt and accurate service on the sales floor and over the phone.
  • Adhere to established customer service standards and practices.
  • Advise customers on product selections, including range, pricing, and warranties.
  • Demonstrate, explain, and promote products effectively.
  • Manage merchandise presentation, ensuring products are well-organized and correctly priced.
  • Execute promotional activities efficiently and as planned.
  • Follow merchandising and layout standards, maintaining high housekeeping standards.
  • Participate in stock management, including stock takes and reporting on inventory trends.
  • Work towards minimizing stock loss and managing expenses while maximizing sales.
  • Safeguard the company’s assets and ensure effective management of responsibilities.

Qualifications and Skills

Entry Requirements:

  • Matric Certificate (Grade 12).
  • A minimum of six months of retail experience.
  • Reliable transportation for shift work is essential.

Desired Skills:

  • Strong sales drive and customer service orientation.
  • Excellent communication and interpersonal skills.
  • High level of motivation and a target-driven approach.
  • Ability to demonstrate and advise on products with enthusiasm.
  • Competence in merchandising and maintaining store standards.

Additional Information

The Shop Assistant role requires flexibility and the ability to adapt to various tasks and responsibilities as directed by senior management. The position involves ongoing training and development to stay current with company procedures and technology advancements. Confidentiality and accountability are crucial, as is the commitment to personal and professional growth through regular appraisals.

Application Process

Interested candidates are invited to apply by submitting their applications before the closing date of 05 September 2024. This role represents an exciting opportunity to join a leading retail brand and contribute to creating memorable shopping experiences for customers.

If you are a passionate individual with a flair for customer service and a drive to excel in a retail environment, we encourage you to apply for this Shop Assistant position at Toys R Us and Babies R Us in Ballito Junction

Payroll and Employee Benefits Administrator at Toys R Us and Babies R Us South Africa

Location: Durban North, KwaZulu-Natal
Position: Permanent
Department: Human Resources
Posted: 16 July 2024
Closing Date: 31 August 2024

Introduction

Toys R Us and Babies R Us South Africa are seeking a meticulous and experienced Payroll and Benefits Administrator to join their Human Resources team in Durban North, KwaZulu-Natal. This role is integral to ensuring accurate and timely payroll processing, as well as managing employee benefits. The ideal candidate will bring a strong background in payroll administration, a keen eye for detail, and a comprehensive understanding of payroll regulations and procedures.

Key Responsibilities

  1. Payroll Processing:
    • Oversee and execute payroll operations for employees, handling wages, overtime, and other earnings for both South African and international stores, including those in Zambia, Botswana, and Namibia.
    • Ensure all payroll transactions are accurate and processed in a timely manner.
  2. Compliance and Record Keeping:
    • Guarantee adherence to legal standards and best practices related to payroll.
    • Maintain and regularly update payroll records, including attendance, overtime, and summaries.
  3. Audits and Tax Reporting:
    • Perform periodic audits of payroll data to verify accuracy and rectify discrepancies.
    • Prepare and file payroll tax returns and payments, managing all related tax reporting requirements.
  4. Employee Inquiries and System Management:
    • Address payroll-related inquiries from employees promptly and effectively.
    • Manage and update the payroll system (SAGE 300 People) to ensure smooth and efficient operations.
  5. Benefits Administration and Garnishees:
    • Coordinate payroll processes with employee benefits, ensuring correct deductions for medical aid, provident fund, and other benefits.
    • Handle wage garnishments, levies, and other mandated withholdings.
  6. Reporting and Process Improvement:
    • Generate and distribute payroll reports to management as needed.
    • Identify and implement improvements to payroll processes to enhance efficiency and accuracy.
  7. Unions and Leave Management:
    • Administer union payments and manage leave records using the Jarrison clocking system, integrating this data into payroll processing.
  8. New Starters and Terminations:
    • Ensure timely inclusion of new employees into the payroll system and proper processing of terminations.
  9. Filing and UIF Management:
    • Manage the filing and archiving of payroll documents.
    • Handle UIF documents for various reasons, including maternity and dismissal.
  10. SARS and Workman’s Compensation:
    • Ensure compliance with SARS regulations, including monthly EMP201 submissions, UIF, SDL, PAYE, and IRP5s.
    • Manage workman’s compensation, including yearly payments and IOD claims.
  11. Ad Hoc Duties:
    • Perform additional tasks as required by the HR department.

Desired Experience and Qualifications

  • Educational Background: A qualification in Payroll, Human Resources, or a related field is preferred.
  • Experience: At least 5 years of experience as a Payroll Administrator or in a similar role is required, with a preference for experience using SAGE 300 People.
  • Regulatory Knowledge: In-depth understanding of South African tax regulations and experience with SARS submissions is essential.

Skills and Competencies

  • Technical Proficiency: Expertise in payroll software (SAGE 300 People) and Microsoft Office Suite, particularly Excel.
  • Attention to Detail: High degree of accuracy and meticulousness in managing payroll data.
  • Communication: Excellent verbal and written communication skills.
  • Analytical Abilities: Strong problem-solving and analytical skills.
  • Confidentiality: Ability to handle sensitive information with the utmost integrity and confidentiality.

Application Process

Interested candidates are encouraged to apply by the closing date of 31 August 2024. To apply, please submit your application via the designated application process outlined in the job posting.

Join Toys R Us and Babies R Us South Africa and play a crucial role in ensuring the seamless operation of our payroll and benefits systems while contributing to a supportive and dynamic work environment.

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