Department of Employment and Labour – Client Service Officer (COID) X2 Posts 2026
Closing Date: 06 February 2026
Job Overview
The Department of Employment and Labour is inviting qualified candidates to apply for two Client Service Officer (COID) positions. These permanent government roles are based at the Upington Labour Centre (Northern Cape) and Lephalale Labour Centre (Limpopo), offering professional customer service opportunities in public service. :contentReference[oaicite:1]{index=1}
Salary & Duty Stations
- Salary: R269,499 per annum
- Duty Stations: Upington Labour Centre (Northern Cape) & Lephalale Labour Centre (Limpopo)
Minimum Requirements
Candidates must have a Grade 12 (Matric) certificate. Required knowledge includes Public Service Act and Regulations, Compensation Fund business strategies and objectives, Compensation Fund value chain, Directorate performance targets, PFMA and National Treasury Regulations, and Batho Pele customer service standards. Key skills include computer literacy, business writing, communication, telephone etiquette, and interpersonal competence. :contentReference[oaicite:2]{index=2}
Key Responsibilities
- Receive and verify documents for COID registration.
- Capture and register claims on the operational system.
- Assist employers via kiosks, online platforms, and service centres.
- Handle service-related queries, enquiries, and complaints.
- Deliver efficient, accurate client service on departmental systems. :contentReference[oaicite:3]{index=3}
How to Apply
Submit applications to:
- Upington (Northern Cape): Chief Director: Provincial Operations, Private Bag X5012, Kimberley, 8301 or hand deliver at Corner of Compound and Pniel Road. Email: JobsNCKIM@labour.gov.za (Human Resources Operations, Provincial Office).
- Lephalale (Limpopo): Chief Director: Provincial Operations, Private Bag X9368, Polokwane, 0700 or hand deliver at 42A Schoeman Street, Polokwane. Email: CFJobsLEP@labour.gov.za (Sub-directorate: Human Resources Management). :contentReference[oaicite:4]{index=4}
The Department of Employment and Labour is inviting qualified candidates to apply for Client Service Officer: Compensation for Occupational Injuries and Diseases (COID) positions. These permanent government vacancies are available at labour centres in Upington (Northern Cape) and Lephalale (Limpopo).
Closing date: 06 February 2026
This opportunity is ideal for applicants with Grade 12 who are looking to build a career in public service, customer support, and compensation fund administration.
Job Title: Client Service Officer (COID)
Number of Posts: 2
Salary
- R269 499 per annum
Duty Stations
- Upington Labour Centre (Northern Cape) – Ref No: HR 4/4/8/152 (1 Post)
- Lephalale Labour Centre (Limpopo) – Ref No: HR 4/4/6/123 (1 Post)
Minimum Requirements
- Grade 12 (Matric) certificate
Required Knowledge
- Public Service Act and Public Service Regulations
- Compensation Fund business strategies and objectives
- Compensation Fund value chain
- Directorate performance requirements
- PFMA and National Treasury Regulations
- Batho Pele Principles and customer service standards
Required Skills and Competencies
- Computer literacy
- Business writing skills
- Effective listening and communication skills
- Telephone etiquette
- Basic interpersonal and customer service skills
Key Responsibilities
- Receive and verify documents for COID registration
- Capture and register claims on the operational system
- Assist employers through kiosks, online systems, and service centres
- Provide employer support services
- Handle service-related enquiries, queries, and complaints
- Ensure accurate and timely client service delivery
Enquiries
- Ms Sherelda Kleinsmith: (053) 838 1517
- Mr M.I. Makgobola: (015) 290 1723
How to Apply
Northern Cape (Upington Post)
Submit applications to:
Chief Director: Provincial Operations
Private Bag X5012, Kimberley, 8301
Or hand deliver at: Corner of Compound and Pniel Road
Email: JobsNCKIM@labour.gov.za
(For Attention: Human Resources Operations, Provincial Office, Kimberley)
